Privacy Policy of Enerus Limited
1. Introduction Enerus Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website and services.
2. Company Information
- Company Name: Enerus Limited
- Registered Address: NETPark Plexus, Sedgefield, TS21 3FD
- Company Registration Number: 12411373
- Email Contact: contact@enerus.co.uk
- Phone Number: 01740 669 585
3. Information We Collect We may collect and process the following types of personal data:
- Personal Information: Name, email address, phone number, postal address.
- Order Information: Details of products and services purchased.
- Payment Information: Transaction details, but we do not store payment card information.
- Technical Data: IP address, browser type, and usage data when you visit our website.
4. How We Collect Your Data We collect data in the following ways:
- Directly from you when you fill out forms, contact us, or place an order.
- Automatically via cookies and analytics when you use our website.
- From third-party sources where permitted by law.
5. How We Use Your Data We use your data for the following purposes:
- To process and fulfill orders.
- To communicate with you regarding your inquiries, orders, or services.
- To improve our website, products, and services.
- To comply with legal obligations and protect our rights.
- For marketing purposes (with your consent).
6. Sharing Your Data We do not sell or rent your data. We may share your data with:
- Payment processors for secure transactions.
- Service providers involved in product delivery and installation.
- Regulatory bodies where required by law.
- Third-party analytics providers to improve our services.
7. Data Security We implement security measures to protect your personal data from unauthorized access, loss, or misuse. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
8. Your Rights Under data protection laws, you have the following rights:
- The right to access, update, or delete your personal data.
- The right to object to or restrict processing.
- The right to data portability.
- The right to withdraw consent for marketing at any time.
- The right to lodge a complaint with a data protection authority.
9. Cookies and Tracking Technologies Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
10. Retention of Data We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
11. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
12. Changes to This Policy We may update this Privacy Policy from time to time. Any significant changes will be communicated on our website.
13. Contact Us For any questions regarding this Privacy Policy, please contact us at:
- Email: contact@enerus.co.uk
- Phone: 01740 669 585